Results 1-10 of 11
Tourism industry in turbulent times
Identifying ways out of the global economic crisis
The economic crisis’ impact on the tourism industry has become apparent with a delay, but is currently putting existing business models under pressure. The set phrase that travel is the last thing consumers compromise on is no longer valid. Generally declining demand for travel in the leisure and business sectors and changing customer preferences challenge the players in the industry. In this Viewpoint, Arthur D. Little analyses the main impacts of the downturn on the core business segments of brokers, tour operators, accommodations and destinations. Based on a survey among industry experts and by analysing the business models of selected successful companies in all segments, ways out of the crisis are revealed.
Released: July 2009
To download please login or register as a new user ADL_Tourism_industry_in_turbulent_times_01.pdf (.PDF, 889 kB)
Mastering Airport Retail
Roadmap to New Industry Standards
For five years before the crisis occured, there had been a period of strong growth. Today, prospects for airport retail in the mid-term remain positive even if forecasting has been a risky excercise in this current climate. This report forecasts that duty-free sales will be six points above traffic forecasts for the period 2008-2012 (using IATA forecasts of 2%). Duty-free sales are suitable for being one of the key drivers to compensate for the effects of the downturn for airports. The report states five success factors airports and operators will need to focus on in order to outperform the market in the coming years.
Released: April 2009
To download please login or register as a new user ADL_Mastering_Airport_Retail.pdf (.PDF, 3.78 MB)
Flying on tracks
Air France-KLM and Veolia, a major European airline and one of the leading private operators of rail based passenger transportation, have announced the start of a new joint business concept: the offering of TGV-style high speed rail (HSR) services under Air France brand and livery from 2010 onwards. Introducing an airline operated railway service might represent an effort of Air France to recover the significant share of travellers European airlines have lost to competing high speed rail services. This Arthur D. Little Transportation Viewpoint looks at the key implications of airlines moving into high speed rail: What is the business logic behind airlines offering their own high speed rail services? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to set up a feasible business model for HSR operations and how can rail operates answer this challenge?
Released: February 2009
To download please login or register as a new user ADL_Flying_on_tracks.pdf (.PDF, 578 kB)
The Beginning of the End for Oil?
Peak Oil: A Demand-side Phenomenon?
The consensus is that oil will resume its long-term growth trend when the world emerges from the current recession. However, there is a distinct possibility of a radical shift in the energy path the world is following and an uncertain future for oil demand.
Released: February 2009
To download please login or register as a new user ADL_Peak_Oil_FINAL.pdf (.PDF, 405 kB)
Traveller 2020 - Change of Mind
Are you ready for the new traveller?
The structure of Travellers is changing as well as their requirements and buying behaviour. In this abstract, Arthur D. Little analyzes the "change of mind" of the Traveller 2020 compared to today’s travellers.
The industry must significantly change its business model to prepare for the upcoming challenges within the next decade. We define the relevant future trends and derive recommendations for the four core business segments of Tour Operators, Airports, Airlines and Hotels. The traveller is changing – so should be the industry.
Released: August 2008
To download please login or register as a new user ADL_Studie_Traveller_2020_Change_of_Mind_02.pdf (.PDF, 727 kB)
2013: creating a better journey
Transport is fundamental to the economy as a means of connecting people and moving goods. Years of economic growth have stretched our transport systems beyond levels where they can operate as reliably and efficiently as we demand. A joint Arthur D. Little report examines these trends and potential solutions ...
Released: July 2008
To download please login or register as a new user ADL_Transport_Report_2008.pdf (.PDF, 2.26 MB)
Journey 2.0
New Revenue Opportunities in Transport
Rising costs and a lack of integrated solutions encompassing operations, processes and technology are threatening revenue in the transport sector. Arthur D. Little's latest white paper, "Journey 2.0", examines how businesses can enhance revenue streams through collaborative strategies.
Released: June 2008
To download please login or register as a new user 00566_Journey_2.0_V4_01.pdf (.PDF, 280 kB)
Value added Logistics
While innovation has always been judged as the growth engine of society, in the field of logistics its importance is still underestimated. However, a recent study by the European Logistics Association (ELA) and Arthur D. Little shows that innovation excellence in logistics does lead to significant improvement in performance.
Released: May 2008
To download please login or register as a new user adl_value_added_logistics.pdf (.PDF, 318 kB)
Innovation Excellence in Logistics
Value Creation by Innovation
Innovation has always been perceived as a catalyst for growth - in the field of logistics, the importance of innovation is still underestimated and under exploited. However, the current fluid market place offers many opportunities to provide innovative logistics services, coupled with advances in technology, to boost efficiency and create real value. This study was conducted by the European Logistics Association (ELA) together with the international management consultancy Arthur D. Little and covers more than 100 logistics service providers and shippers across 15 European countries.
Released: November 2007
Download File ADL_Innovation_Excellence_in_Logistics.pdf (.PDF, 686 Kb)
Coping with pressure in European air traffic control
Understanding the developments in the provision of air navigation services in Europe
Over the last decade, air traffic in Europe has grown by more than 50%. Europe now has close to 8.5 million flights per year and up to 28,000 flights on busy days. More planes carrying more people and more goods to more destinations are exerting ever-increasing pressure on Europe’s Air Navigation Service Providers (ANSPs) to handle the traffic safely and without delays. This report highlights the findings from a study of developments in the European Air Navigation Services landscape to see where the industry stands today and how the ANSPs are reacting to the pressures.
Released: October 2006
Download File ADL_Coping_with_pressure_in_European_air_traffic_control.pdf (.PDF, 166 Kb)